Privacy policy
Last updated September 28th, 2025.
If you have questions regarding privacy, don't hesitate to contact us.
Overview
At Supercal, your trust is important to use and we realize the importance of calendar privacy, security, and accuracy. While we do require you to allow our platform to view, share, and edit your calendar events, we do not take this permission lightly.
Email Privacy: When you email colleagues for a meeting and CC alex@supercal.com, no human at Supercal sees the email body. Our AI, Alex, only reads the email to understand the context of your meeting request to determine the meeting details and contact attendees for items related to scheduling your meeting (availability, reminders, meeting confirmations). We only store the Message-ID, From, To, CC, and Subject fields from your emails.
Calendar Access: The first time you use Supercal, you will be prompted to connect your calendar (Google, Outlook, or Apple), which is required for hosting meetings and optional for attending meetings. We do not ask for access to your contacts. Where supported, we only request access to your free/busy time. In these cases, we do not see the details of your calendar entries.Your trust is important to us, and we go the extra mile to ensure your information remains secure.
Official Privacy Policy
This privacy policy outlines the types of personal information we collect and how we use it.
1. Introduction
Supercal, Inc. (“Supercal,” “we,” “our,” or “us”) is committed to protecting the privacy of our users. Our services are designed to make scheduling, meeting management, and collaboration more efficient through the use of calendar integrations, AI-powered assistants, and productivity insights. This Privacy Policy explains how we collect, use, and share personal information when you use our website, our email-based scheduling assistant known as “Alex,” and our integrations with third-party platforms such as Google and Microsoft Outlook.
By using Supercal, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with this policy, you should discontinue use of our services.
2. Information We Collect
We collect information to provide and improve our services. This includes information that you provide directly to us, information we access through integrations, and information generated by your use of Supercal.
When you create an account, we collect your name, email address, password (which is stored in hashed form), and related profile details. When you schedule, edit, or cancel meetings through Supercal, we collect meeting titles, objectives, participant details, notes, and tags. We also collect any information you provide when you contact our support team, submit feedback, or otherwise communicate with us.
When you connect your Google or Outlook account, Supercal accesses calendar data such as events, availability, time zones, attendees, and updates. Through Google integrations, we may also receive limited account data as disclosed during the Google OAuth flow, including your primary email address, publicly available personal information, and confirmation of your Google identity.
When you use our email-based scheduling assistant Alex, we process the subject line and body of scheduling-related emails to extract relevant context such as participant names, availability, and preferences. This information may be passed to a large language model in order to interpret and generate scheduling actions. These models process data only to enable the requested functionality and are not permitted to retain your information for unrelated purposes.
If you enable meeting transcription, Supercal may collect audio recordings or text transcripts of your meetings. We may also generate summaries, action items, and analytics based on this information. In addition, we automatically collect technical and usage information such as device and browser type, IP address, log data, session duration, and interaction data, which we use to improve performance and reliability.
3. How We Use Your Information
Supercal uses the information we collect to operate, maintain, and improve our services. We use calendar and email data to view, create, edit, and manage events on your behalf. We use information from the Alex assistant to process scheduling-related emails, extract relevant context, and propose or confirm meetings. If you enable meeting transcription, we process your recordings and transcripts to generate summaries, action items, and productivity insights.
We also use personal information to improve the quality and functionality of Supercal by analyzing how users interact with our services, identifying trends, and developing new features. Information is used to maintain the security and integrity of our systems by detecting and preventing fraud, abuse, or unauthorized access, and to ensure compliance with legal obligations. Finally, we use your information to communicate with you, respond to support requests, notify you about updates or changes to the service, and provide other service-related communications.
4. How We Share Information
Supercal does not sell or rent personal information to third parties. We only disclose information in limited circumstances. We share information with trusted service providers that support our operations, such as cloud hosting platforms, analytics vendors, and payment processors. These providers are bound by contractual obligations to use the data only on our behalf and to keep it secure. In order to enable certain features, such as natural language scheduling and meeting summaries, we may send limited information—including scheduling-related email content, meeting context, or transcript text—to large language model providers. These providers process the data solely to support Supercal’s functionality and are not permitted to use it for any unrelated purposes.
When you organize or attend a meeting through Supercal, other participants may see the information necessary to coordinate the event, such as your name, email address, time slots, or agenda. We may also share information if required to comply with the law, to respond to legal process or government requests, or to protect the rights, property, or safety of Supercal, our users, or others. In the event of a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction.
5. Data Storage and Retention
We retain personal information only for as long as it is needed to provide our services or as required by law. Calendar and email data are stored securely in encrypted databases for the duration of your account activity. If you enable transcription, audio recordings and transcripts will also be stored until you choose to delete them. Account information is retained while your account remains active, and once you delete your account, associated data is generally removed from our systems within thirty days.
Certain categories of information, such as backup files and security logs, may be stored for limited additional periods, typically up to ninety days, in order to maintain reliability and to meet audit and security requirements. Where legal obligations or disputes require longer retention, we may keep specific data beyond these standard periods.
6. Data Security
Supercal uses industry-standard technical and organizational measures to protect your information. All data is encrypted both in transit using TLS and at rest using AES-256 or equivalent technology. Access to personal information is restricted through role-based access controls and monitored for unauthorized activity. We also conduct regular audits, security reviews, and penetration testing to ensure the ongoing strength of our defenses.
Although we work hard to safeguard your data, no system can be completely secure. Users are responsible for maintaining the confidentiality of their account credentials, and we encourage you to notify us immediately if you suspect any unauthorized use of your account.
7. User Rights and Controls
Supercal provides users with meaningful rights over their personal information. You may request access to the information we hold about you and, where appropriate, obtain it in a portable format. You may ask us to correct inaccurate or incomplete data, and you may request deletion of your account and associated information. In most cases, deleted data will be permanently removed from our systems within thirty days.
You also have the right to object to or restrict certain forms of data processing where applicable law provides for such rights. If you are a resident of jurisdictions such as the European Union, you have rights under the General Data Protection Regulation (GDPR), including the ability to withdraw consent where we rely on it. For California residents, Supercal does not sell personal data, but we recognize rights under the California Consumer Privacy Act (CCPA) and will honor opt-out requests if our practices ever change. You may revoke our access to your calendar or email at any time through your Google or Microsoft account settings. Requests to exercise any of these rights can be made by contacting us at hello@supercal.com.
8. International Data Transfers
Because Supercal operates globally, your personal information may be processed in countries other than your country of residence, including the United States. These jurisdictions may have data protection standards that differ from those in your home country. To safeguard these transfers, we rely on recognized legal mechanisms. For users in the European Economic Area, the United Kingdom, and Switzerland, we participate in the EU-U.S. Data Privacy Framework, the UK Extension, and the Swiss-U.S. Data Privacy Framework. Where these frameworks do not apply, we use Standard Contractual Clauses approved by the European Commission or other appropriate transfer mechanisms. By using our services, you consent to the transfer of your personal information to these jurisdictions in accordance with this Privacy Policy.
9. Children’s Privacy
Supercal is not intended for use by children under the age of sixteen, or the minimum age required by local law if higher. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will delete it promptly. Parents or guardians who believe that their child has provided information to Supercal should contact us immediately at privacy@supercal.com.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant updates, we will provide notice to you by email or through our services before the changes take effect. We encourage you to review this Privacy Policy periodically so that you remain informed about how we handle personal information. The “Last updated” date at the top of the page indicates the date of the most recent changes.
11. Contact Information
If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, you may contact us at:
Email: hello@supercal.com
Mailing Address: 6 Liberty Square #6091, Boston, MA 02109 US
1. Introduction
Supercal, Inc. (“Supercal,” “we,” “our,” or “us”) is committed to protecting the privacy of our users. Our services are designed to make scheduling, meeting management, and collaboration more efficient through the use of calendar integrations, AI-powered assistants, and productivity insights. This Privacy Policy explains how we collect, use, and share personal information when you use our website, our email-based scheduling assistant known as “Alex,” and our integrations with third-party platforms such as Google and Microsoft Outlook.
By using Supercal, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with this policy, you should discontinue use of our services.
2. Information We Collect
We collect information to provide and improve our services. This includes information that you provide directly to us, information we access through integrations, and information generated by your use of Supercal.
When you create an account, we collect your name, email address, password (which is stored in hashed form), and related profile details. When you schedule, edit, or cancel meetings through Supercal, we collect meeting titles, objectives, participant details, notes, and tags. We also collect any information you provide when you contact our support team, submit feedback, or otherwise communicate with us.
When you connect your Google or Outlook account, Supercal accesses calendar data such as events, availability, time zones, attendees, and updates. Through Google integrations, we may also receive limited account data as disclosed during the Google OAuth flow, including your primary email address, publicly available personal information, and confirmation of your Google identity.
When you use our email-based scheduling assistant Alex, we process the subject line and body of scheduling-related emails to extract relevant context such as participant names, availability, and preferences. This information may be passed to a large language model in order to interpret and generate scheduling actions. These models process data only to enable the requested functionality and are not permitted to retain your information for unrelated purposes.
If you enable meeting transcription, Supercal may collect audio recordings or text transcripts of your meetings. We may also generate summaries, action items, and analytics based on this information. In addition, we automatically collect technical and usage information such as device and browser type, IP address, log data, session duration, and interaction data, which we use to improve performance and reliability.
3. How We Use Your Information
Supercal uses the information we collect to operate, maintain, and improve our services. We use calendar and email data to view, create, edit, and manage events on your behalf. We use information from the Alex assistant to process scheduling-related emails, extract relevant context, and propose or confirm meetings. If you enable meeting transcription, we process your recordings and transcripts to generate summaries, action items, and productivity insights.
We also use personal information to improve the quality and functionality of Supercal by analyzing how users interact with our services, identifying trends, and developing new features. Information is used to maintain the security and integrity of our systems by detecting and preventing fraud, abuse, or unauthorized access, and to ensure compliance with legal obligations. Finally, we use your information to communicate with you, respond to support requests, notify you about updates or changes to the service, and provide other service-related communications.
4. How We Share Information
Supercal does not sell or rent personal information to third parties. We only disclose information in limited circumstances. We share information with trusted service providers that support our operations, such as cloud hosting platforms, analytics vendors, and payment processors. These providers are bound by contractual obligations to use the data only on our behalf and to keep it secure. In order to enable certain features, such as natural language scheduling and meeting summaries, we may send limited information—including scheduling-related email content, meeting context, or transcript text—to large language model providers. These providers process the data solely to support Supercal’s functionality and are not permitted to use it for any unrelated purposes.
When you organize or attend a meeting through Supercal, other participants may see the information necessary to coordinate the event, such as your name, email address, time slots, or agenda. We may also share information if required to comply with the law, to respond to legal process or government requests, or to protect the rights, property, or safety of Supercal, our users, or others. In the event of a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction.
5. Data Storage and Retention
We retain personal information only for as long as it is needed to provide our services or as required by law. Calendar and email data are stored securely in encrypted databases for the duration of your account activity. If you enable transcription, audio recordings and transcripts will also be stored until you choose to delete them. Account information is retained while your account remains active, and once you delete your account, associated data is generally removed from our systems within thirty days.
Certain categories of information, such as backup files and security logs, may be stored for limited additional periods, typically up to ninety days, in order to maintain reliability and to meet audit and security requirements. Where legal obligations or disputes require longer retention, we may keep specific data beyond these standard periods.
6. Data Security
Supercal uses industry-standard technical and organizational measures to protect your information. All data is encrypted both in transit using TLS and at rest using AES-256 or equivalent technology. Access to personal information is restricted through role-based access controls and monitored for unauthorized activity. We also conduct regular audits, security reviews, and penetration testing to ensure the ongoing strength of our defenses.
Although we work hard to safeguard your data, no system can be completely secure. Users are responsible for maintaining the confidentiality of their account credentials, and we encourage you to notify us immediately if you suspect any unauthorized use of your account.
7. User Rights and Controls
Supercal provides users with meaningful rights over their personal information. You may request access to the information we hold about you and, where appropriate, obtain it in a portable format. You may ask us to correct inaccurate or incomplete data, and you may request deletion of your account and associated information. In most cases, deleted data will be permanently removed from our systems within thirty days.
You also have the right to object to or restrict certain forms of data processing where applicable law provides for such rights. If you are a resident of jurisdictions such as the European Union, you have rights under the General Data Protection Regulation (GDPR), including the ability to withdraw consent where we rely on it. For California residents, Supercal does not sell personal data, but we recognize rights under the California Consumer Privacy Act (CCPA) and will honor opt-out requests if our practices ever change. You may revoke our access to your calendar or email at any time through your Google or Microsoft account settings. Requests to exercise any of these rights can be made by contacting us at hello@supercal.com.
8. International Data Transfers
Because Supercal operates globally, your personal information may be processed in countries other than your country of residence, including the United States. These jurisdictions may have data protection standards that differ from those in your home country. To safeguard these transfers, we rely on recognized legal mechanisms. For users in the European Economic Area, the United Kingdom, and Switzerland, we participate in the EU-U.S. Data Privacy Framework, the UK Extension, and the Swiss-U.S. Data Privacy Framework. Where these frameworks do not apply, we use Standard Contractual Clauses approved by the European Commission or other appropriate transfer mechanisms. By using our services, you consent to the transfer of your personal information to these jurisdictions in accordance with this Privacy Policy.
9. Children’s Privacy
Supercal is not intended for use by children under the age of sixteen, or the minimum age required by local law if higher. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will delete it promptly. Parents or guardians who believe that their child has provided information to Supercal should contact us immediately at privacy@supercal.com.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant updates, we will provide notice to you by email or through our services before the changes take effect. We encourage you to review this Privacy Policy periodically so that you remain informed about how we handle personal information. The “Last updated” date at the top of the page indicates the date of the most recent changes.
11. Contact Information
If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, you may contact us at:
Email: hello@supercal.com
Mailing Address: 6 Liberty Square #6091, Boston, MA 02109 US
1. Introduction
Supercal, Inc. (“Supercal,” “we,” “our,” or “us”) is committed to protecting the privacy of our users. Our services are designed to make scheduling, meeting management, and collaboration more efficient through the use of calendar integrations, AI-powered assistants, and productivity insights. This Privacy Policy explains how we collect, use, and share personal information when you use our website, our email-based scheduling assistant known as “Alex,” and our integrations with third-party platforms such as Google and Microsoft Outlook.
By using Supercal, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with this policy, you should discontinue use of our services.
2. Information We Collect
We collect information to provide and improve our services. This includes information that you provide directly to us, information we access through integrations, and information generated by your use of Supercal.
When you create an account, we collect your name, email address, password (which is stored in hashed form), and related profile details. When you schedule, edit, or cancel meetings through Supercal, we collect meeting titles, objectives, participant details, notes, and tags. We also collect any information you provide when you contact our support team, submit feedback, or otherwise communicate with us.
When you connect your Google or Outlook account, Supercal accesses calendar data such as events, availability, time zones, attendees, and updates. Through Google integrations, we may also receive limited account data as disclosed during the Google OAuth flow, including your primary email address, publicly available personal information, and confirmation of your Google identity.
When you use our email-based scheduling assistant Alex, we process the subject line and body of scheduling-related emails to extract relevant context such as participant names, availability, and preferences. This information may be passed to a large language model in order to interpret and generate scheduling actions. These models process data only to enable the requested functionality and are not permitted to retain your information for unrelated purposes.
If you enable meeting transcription, Supercal may collect audio recordings or text transcripts of your meetings. We may also generate summaries, action items, and analytics based on this information. In addition, we automatically collect technical and usage information such as device and browser type, IP address, log data, session duration, and interaction data, which we use to improve performance and reliability.
3. How We Use Your Information
Supercal uses the information we collect to operate, maintain, and improve our services. We use calendar and email data to view, create, edit, and manage events on your behalf. We use information from the Alex assistant to process scheduling-related emails, extract relevant context, and propose or confirm meetings. If you enable meeting transcription, we process your recordings and transcripts to generate summaries, action items, and productivity insights.
We also use personal information to improve the quality and functionality of Supercal by analyzing how users interact with our services, identifying trends, and developing new features. Information is used to maintain the security and integrity of our systems by detecting and preventing fraud, abuse, or unauthorized access, and to ensure compliance with legal obligations. Finally, we use your information to communicate with you, respond to support requests, notify you about updates or changes to the service, and provide other service-related communications.
4. How We Share Information
Supercal does not sell or rent personal information to third parties. We only disclose information in limited circumstances. We share information with trusted service providers that support our operations, such as cloud hosting platforms, analytics vendors, and payment processors. These providers are bound by contractual obligations to use the data only on our behalf and to keep it secure. In order to enable certain features, such as natural language scheduling and meeting summaries, we may send limited information—including scheduling-related email content, meeting context, or transcript text—to large language model providers. These providers process the data solely to support Supercal’s functionality and are not permitted to use it for any unrelated purposes.
When you organize or attend a meeting through Supercal, other participants may see the information necessary to coordinate the event, such as your name, email address, time slots, or agenda. We may also share information if required to comply with the law, to respond to legal process or government requests, or to protect the rights, property, or safety of Supercal, our users, or others. In the event of a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction.
5. Data Storage and Retention
We retain personal information only for as long as it is needed to provide our services or as required by law. Calendar and email data are stored securely in encrypted databases for the duration of your account activity. If you enable transcription, audio recordings and transcripts will also be stored until you choose to delete them. Account information is retained while your account remains active, and once you delete your account, associated data is generally removed from our systems within thirty days.
Certain categories of information, such as backup files and security logs, may be stored for limited additional periods, typically up to ninety days, in order to maintain reliability and to meet audit and security requirements. Where legal obligations or disputes require longer retention, we may keep specific data beyond these standard periods.
6. Data Security
Supercal uses industry-standard technical and organizational measures to protect your information. All data is encrypted both in transit using TLS and at rest using AES-256 or equivalent technology. Access to personal information is restricted through role-based access controls and monitored for unauthorized activity. We also conduct regular audits, security reviews, and penetration testing to ensure the ongoing strength of our defenses.
Although we work hard to safeguard your data, no system can be completely secure. Users are responsible for maintaining the confidentiality of their account credentials, and we encourage you to notify us immediately if you suspect any unauthorized use of your account.
7. User Rights and Controls
Supercal provides users with meaningful rights over their personal information. You may request access to the information we hold about you and, where appropriate, obtain it in a portable format. You may ask us to correct inaccurate or incomplete data, and you may request deletion of your account and associated information. In most cases, deleted data will be permanently removed from our systems within thirty days.
You also have the right to object to or restrict certain forms of data processing where applicable law provides for such rights. If you are a resident of jurisdictions such as the European Union, you have rights under the General Data Protection Regulation (GDPR), including the ability to withdraw consent where we rely on it. For California residents, Supercal does not sell personal data, but we recognize rights under the California Consumer Privacy Act (CCPA) and will honor opt-out requests if our practices ever change. You may revoke our access to your calendar or email at any time through your Google or Microsoft account settings. Requests to exercise any of these rights can be made by contacting us at hello@supercal.com.
8. International Data Transfers
Because Supercal operates globally, your personal information may be processed in countries other than your country of residence, including the United States. These jurisdictions may have data protection standards that differ from those in your home country. To safeguard these transfers, we rely on recognized legal mechanisms. For users in the European Economic Area, the United Kingdom, and Switzerland, we participate in the EU-U.S. Data Privacy Framework, the UK Extension, and the Swiss-U.S. Data Privacy Framework. Where these frameworks do not apply, we use Standard Contractual Clauses approved by the European Commission or other appropriate transfer mechanisms. By using our services, you consent to the transfer of your personal information to these jurisdictions in accordance with this Privacy Policy.
9. Children’s Privacy
Supercal is not intended for use by children under the age of sixteen, or the minimum age required by local law if higher. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will delete it promptly. Parents or guardians who believe that their child has provided information to Supercal should contact us immediately at privacy@supercal.com.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant updates, we will provide notice to you by email or through our services before the changes take effect. We encourage you to review this Privacy Policy periodically so that you remain informed about how we handle personal information. The “Last updated” date at the top of the page indicates the date of the most recent changes.
11. Contact Information
If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, you may contact us at:
Email: hello@supercal.com
Mailing Address: 6 Liberty Square #6091, Boston, MA 02109 US