Frequently asked questions
Find answers to common questions about our platform and services. If you don't find the answer you're looking for contact us.
Introduction
What does Supercal do and why is it magical?
What does Supercal do and why is it magical?
What does Supercal do and why is it magical?
Who is Alex at Supercal?
Who is Alex at Supercal?
Who is Alex at Supercal?
Why Supercal?
Why do we need Supercal when we have other scheduling tools?
Why do we need Supercal when we have other scheduling tools?
Why do we need Supercal when we have other scheduling tools?
Why use Supercal instead of Google Calendar’s Find Time?
Why use Supercal instead of Google Calendar’s Find Time?
Why use Supercal instead of Google Calendar’s Find Time?
Creating a Supercal account
Do I need to download anything?
Do I need to download anything?
Do I need to download anything?
How do I create an account?
How do I create an account?
How do I create an account?
Scheduling a Supercal meeting
How do I use Supercal to schedule a meeting?
How do I use Supercal to schedule a meeting?
How do I use Supercal to schedule a meeting?
Do my guests need to have Supercal accounts?
Do my guests need to have Supercal accounts?
Do my guests need to have Supercal accounts?
Will Alex follow up with prospective guests who have not responded to the meeting invite?
Will Alex follow up with prospective guests who have not responded to the meeting invite?
Will Alex follow up with prospective guests who have not responded to the meeting invite?
Can I view/manage the meetings scheduled by Alex on Supercal.com?
Can I view/manage the meetings scheduled by Alex on Supercal.com?
Can I view/manage the meetings scheduled by Alex on Supercal.com?
Can I connect more than one calendar account to Supercal?
Can I connect more than one calendar account to Supercal?
Can I connect more than one calendar account to Supercal?
What happens if participants accept the meeting invite but for an xyz reason have to cancel it later?
What happens if participants accept the meeting invite but for an xyz reason have to cancel it later?
What happens if participants accept the meeting invite but for an xyz reason have to cancel it later?
Can Supercal schedule recurring meetings?
Can Supercal schedule recurring meetings?
Can Supercal schedule recurring meetings?
Supercal scheduling algorithm
How does Supercal decide what is the best time to schedule a meeting?
How does Supercal decide what is the best time to schedule a meeting?
How does Supercal decide what is the best time to schedule a meeting?
Does Supercal know if I have updated my schedule after I have sent out a meeting invite?
Does Supercal know if I have updated my schedule after I have sent out a meeting invite?
Does Supercal know if I have updated my schedule after I have sent out a meeting invite?
How are different time zones managed when multiple team members are involved?
How are different time zones managed when multiple team members are involved?
How are different time zones managed when multiple team members are involved?
Meetings that can't be scheduled
What happens if Supercal fails to find a time where all group members are available?
What happens if Supercal fails to find a time where all group members are available?
What happens if Supercal fails to find a time where all group members are available?
What if guests don’t share their availability?
What if guests don’t share their availability?
What if guests don’t share their availability?
Can Supercal move existing meetings or double book?
Can Supercal move existing meetings or double book?
Can Supercal move existing meetings or double book?
About Alex at Supercal
Is Alex sentient? Can I have a conversation with her?
Is Alex sentient? Can I have a conversation with her?
Is Alex sentient? Can I have a conversation with her?
Can Alex create meetings for me in Slack?
Can Alex create meetings for me in Slack?
Can Alex create meetings for me in Slack?